Negotiation and conflict resolution are essential skills in today’s complex and interconnected world. Whether in personal, professional, or organizational settings, the ability to manage disagreements and find common ground is paramount. This course digs into the art and science of negotiation, exploring a range of strategies and techniques for effective conflict resolution. By understanding the dynamics of negotiation and conflict, participants will develop the competencies to build strong relationships, achieve desired outcomes, and foster collaboration.
By understanding the dynamics of negotiation and conflict, participants will develop the capacity to build trust, communicate effectively, and create a conducive environment for productive dialogue. They will learn to identify and address underlying interests, explore alternative solutions, and reach agreements that satisfy the needs of all parties involved. Mastering these competencies, participants will enhance their ability to build strong relationships, achieve their goals, and contribute to a more harmonious and productive world.
Upon completion of this course, participants will be able to:
• Understand the core concepts and principles of negotiation
• Develop effective negotiation strategies and tactics
• Analyze and manage conflict effectively
• Build strong relationships and foster collaboration
• Apply negotiation and conflict resolution skills in real-world situations
Module 1: Foundations of Negotiation
• The negotiation process
• Negotiation styles and strategies
• Communication and interpersonal skills
Module 2: Conflict Management and Resolution
• Understanding conflict
• Conflict resolution models
• Mediation and arbitration
Module 3: Advanced Negotiation Techniques
• Integrative bargaining and win-win solutions
• Power and influence in negotiation
• Ethical considerations in negotiation
Module 4: Negotiation and Conflict in Organizations
• Negotiation in different organizational contexts
• Managing conflict in teams and organizations
• Building a culture of collaboration
• Individuals seeking to enhance their negotiation and conflict resolution skills
• Suitable for professionals in various field
• Human resources
• Anyone interested in developing effective communication and interpersonal skills
Venue: Ghana
Duration:1 week
Date: Open
