Industrial relations represent a complex interplay among management, labor, and the state, serving as the foundation for harmonious workplace environments. This course explores into the intricate dynamics governing these relationships, offering a comprehensive understanding of the legal, ethical, and strategic dimensions of industrial relations practice. By exploring the nuances of labor law, collective bargaining, conflict resolution, and workplace governance, participants will develop the expertise to navigate complex labor challenges, foster constructive dialogue, and create sustainable workplace environments characterized by mutual respect, productivity, and fairness.
By developing a strong foundation in industrial relations, participants will be equipped to contribute to a workplace culture characterized by fairness, productivity, and employee engagement.
Upon completion of this course, participants will be able to:
• Understand the legal and regulatory framework of industrial relations
• Apply effective negotiation and conflict resolution strategies
• Develop skills in grievance handling and dispute resolution
• Build strong employer-employee relationships
• Contribute to a positive industrial relations climate
Module 1: Foundations of Industrial Relations
• Evolution of industrial relations
• Legal framework of labor relations
• Industrial relations stakeholders and their roles
Module 2: Collective Bargaining and Negotiations
• Negotiation principles and strategies
• Collective bargaining process
• Interest-based bargaining and win-win solutions
Module 3: Conflict Resolution and Grievance Handling
• Conflict management styles
• Grievance procedures and investigations
• Mediation, arbitration, and conciliation
Module 4: Industrial Relations Best Practices
• Building positive employer-employee relations
• Labor-management cooperation
• Industrial peace and organizational performance
Module 5: Emerging Trends in Industrial Relations
• Globalization and industrial relations
• Technology and the future of work
• Diversity and inclusion in the workplace
• HR professionals
• Managers
• Labor relations specialists
• Anyone involved in managing employee relations
• Suitable for trade union representatives
• Government officials
• Individuals interested in understanding the dynamics of industrial relations
Venue: Mauritius
Duration: 1week
Date: Open
